Return & Refund Policy

Effective Date: 1-1-2025

🛍️ At Peherav, we want you to love what you wear.

If you're not fully satisfied with your purchase, we’re here to help.

1. Return Eligibility

You can request a return if:

• ✅ The item is unused, unwashed, and in its original condition
• ✅ Tags and packaging are intact
• ✅ The return request is made within 7 days of delivery

Items NOT eligible for return:

• ❌ Innerwear and accessories (due to hygiene reasons)
• ❌ Customized or altered products
• ❌ Clearance or sale items (unless damaged or defective)

2. Return Process

To initiate a return:

• 📧 Email us at support@peherav.com with your order number and reason for return
• 📆 Our team will respond within 1–2 business days with instructions
• 📦 Once we receive and inspect the returned item, we’ll notify you about the approval/rejection of your return

3. Refunds

• ✅ If approved, your refund will be processed within 7 business days
• 💳 The amount will be credited to your original payment method
• 💰 In case of COD orders, refunds will be issued via bank transfer or store credit

Note: Shipping charges are non-refundable.

4. Exchanges

We offer size and product exchanges based on availability.

📩 Follow the same steps as above and mention “Exchange” in your email.

5. Damaged or Wrong Product

If you receive a defective, damaged, or incorrect item:

• 📆 Contact us within 48 hours of delivery
• 📸 Share photos of the item and packaging
• 🚚 We’ll arrange a free return or replacement

📞 Contact Us

If you have any questions about returns or refunds, reach out to us:

• 📧 support@peherav.com
• 🌐 www.peherav.com